Support

Need help? We're here for you. Check the FAQ below or reach out directly.

Contact Us

For support requests, bug reports, or feedback, email us and we'll get back to you as soon as possible.

General Support

support@abstia.com

Privacy Inquiries

privacy@abstia.com

Frequently Asked Questions

How do I start a fast?
Open the app and tap the "Start Fast" button on the Timer screen. The timer will begin tracking your fast using your active schedule. You can monitor your progress through the metabolic stage ring.
Can I create a custom fasting schedule?
Yes! Go to the Schedules tab and tap "Create Custom Schedule." You can set any fasting duration and eating window that works for you. Your custom schedule will appear alongside the built-in options.
What are the metabolic stages?
Abstia tracks 8 biological stages of fasting: Absorptive (0-2h), Post-Absorptive (2-4h), Insulin Dropping (4-8h), Fat Burning (8-12h), Ketosis Onset (12-18h), Ketosis (18-24h), Autophagy (24-48h), and Deep Cellular Repair (48h+). These are based on general metabolic research and help you understand what's happening in your body.
How does the AI coaching work?
The fasting coach analyzes your patterns — including streaks, mood trends, hunger types, and completion rates — to provide personalized tips. It recognizes when you're struggling or thriving and offers relevant advice. Tips are spaced out so they don't overwhelm you.
Is my data private?
Yes. Your data is securely isolated so only you can access your records. We don't sell data to third parties, and we don't show ads. See our Privacy Policy for full details.
Does the app work offline?
Yes. Abstia stores your data locally on your device using SQLite. When you're back online, your data syncs automatically. You can start, track, and complete fasts without an internet connection.
How do I switch between dark and light mode?
Go to Profile > Appearance and choose System, Light, or Dark. System mode follows your device's display settings automatically.
Can I delete my account?
Yes. Contact us at support@abstia.com and we will delete your account and all associated data within 30 days. We're working on adding in-app account deletion in a future update.
Is the app free?
Abstia is free to download and use. Optional premium features are available through in-app purchases.